Position Overview:
Moore Security Solutions is looking for a dependable and experienced Security Service Technician to handle service calls, troubleshooting, and maintenance of commercial security and low-voltage systems. This role is ideal for a self-motivated technician who can diagnose issues in the field, communicate effectively with clients, and deliver high-quality service that keeps systems running reliably.
Key Responsibilities:
- Diagnose, troubleshoot, and repair access control, video surveillance (CCTV), intrusion alarm, and low-voltage systems
- Perform routine service, maintenance, and system inspections
- Respond to service calls in a timely and professional manner
- Program and make system adjustments as needed (access control, cameras, alarms)
- Identify and resolve network-related issues affecting security systems
- Document service activities, including detailed notes, resolutions, and recommendations
- Communicate clearly with customers, project managers, and office staff
- Recommend system upgrades or improvements when appropriate
- Maintain service vehicle, tools, and inventory
Qualifications:
- 2–4+ years of experience in security or low-voltage service work
- Strong troubleshooting skills across multiple system types
- Experience with access control platforms (Brivo, ZKTeco, or similar)
- Knowledge of IP cameras, NVRs, and basic networking (IP addressing, PoE, routers/switches)
- Ability to work independently and manage time effectively
- Strong customer service and communication skills
- Valid driver’s license and clean driving record
- Ability to pass background check and drug screening
Preferred Qualifications:
- Experience with cloud-based access control systems
- Manufacturer certifications or training
- OSHA certification
- Experience servicing commercial and multi-site environments
What We Offer:
- Competitive pay based on experience
- Company vehicle or vehicle allowance (depending on role)
- Steady service work across the Houston area
- Opportunities for advancement and continued training
- Supportive team environment focused on quality and professionalism
How to Apply:
Send your resume along with a brief summary of your experience. If you’re a problem-solver who takes pride in delivering reliable service and building customer trust, we’d like to talk with you.